The Hague was struggling with increasing cycling nuisance in various neighborhoods. Consultancy firm Arup was called in to address this problem and chose to deploy MapTalk to involve residents in finding solutions.
Through the MapTalk platform, residents could indicate where they experience cycling nuisance, what the causes are according to them and what solutions they would like to see. This has resulted in a wealth of local knowledge that was crucial for developing effective solutions.
Arup combined resident input with technical analyses and traffic models to develop a package of measures. These measures range from infrastructure adjustments to behavioral measures.
The project has demonstrated that participation is not only important for support but also for the quality of solutions. By using local knowledge, better and more practical solutions have emerged.
