Citizen engagement in city planning, livable and sustainable cities

Lay the foundation for your participation by defining purpose, setup and content. That makes it clear to participants what they can contribute on.

• Define your goal and what input you want to collect
• Choose how your participation and questionnaire are structured, including suitable question types
• Add maps, imagery or models for context (2D or 3D)

Identify the right people and invite them to contribute, share ideas or respond—in line with your topic.

• Invite participants via email, QR codes or open links
• Share your participation through social media or your website
• Send automatic reminders and follow-ups

Once your participation is live, participants can respond online, contribute and share input. All responses arrive immediately and are available right away for analysis and follow-up.

• Let participants respond, choose or mark the map themselves
• Gather all input in one place
• All input is collected in real time and visible immediately
• Use the management portal to analyse results or publish as MapTour, slideshow or dashboard

Strengthen your participation with an in-person meeting. With the MapTalk table you use the same MapTalk environment as online: to present plans, explore the project area together and collect feedback directly—and reach audiences who are less digitally confident too.

• Use the MapTalk table with a large touchscreen for group sessions
• Present plans and designs on maps or in a 3D environment
• Explore the project area together and discuss ideas and options
• Let participants give feedback directly through the same questions and maps as online

Review all responses in one overview and turn them into clear insights. By actively using feedback in your project and decisions, you show that input matters and build support.

• View results as a map, summary or dashboard
• Gain insight into trends, patterns and preferences
• Create analyses and reports with ease
• Export results to Excel, CSV or GIS formats